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Complete Guide

Cheap internet providers in Canada: how to find real value

Finding truly cheap internet in Canada requires looking beyond advertised prices. The major telecoms have mastered promotional pricing, bundling, and hidden fees. This guide cuts through the marketing to help you find genuine value.

1Why Canadian internet seems expensive

  • Canada's internet prices are among the highest in the developed world. The reasons include vast geography, historical regulatory favour for incumbents, and market dominance by a few large players.
  • The Big Three (Rogers, Bell, and Telus) control most of the market directly or through flanker brands. Shaw, now part of Rogers, dominated Western Canada. Videotron holds strong in Quebec.
  • Wholesale regulation by the CRTC has created space for independent providers like oxio and TekSavvy. These resellers purchase network capacity from incumbents and often provide more transparent pricing.
  • Independents aren't always the cheapest option. But they frequently offer better value when you account for the full cost picture.

2The true cost of internet service

  • Advertised prices rarely tell the whole story. To compare fairly, calculate total monthly cost including often-overlooked factors.
  • Equipment rental can add $10-15 per month. Some providers include equipment in the price; others don't. A $50/month plan with included equipment beats a $45/month plan with $12/month rental.
  • Promotional pricing is the biggest trap. A $49.99/month plan might cost $79.99 after twelve months. Unless you call retention annually, you'll pay the higher price.
  • Installation fees, activation charges, and early termination penalties affect total cost too. Calculate your expense over 24 months to compare fairly.

3Types of internet connections

  • Cable internet uses coaxial infrastructure built for television. Rogers and Videotron are major cable providers. Cable offers good speeds and wide urban availability.
  • Fibre-optic brings the fastest speeds directly to homes. Bell's Fibe and Telus PureFibre offer symmetrical speeds. Availability varies significantly by address.
  • DSL uses telephone lines. It's widely available but offers slower maximum speeds. Sometimes it's the only option in older buildings.
  • Fixed wireless and satellite serve rural areas. Starlink has improved rural options, though latency and weather remain considerations.
  • For most Canadians, cable and fibre are the main choices. Don't pay extra for technology you don't need.

4How much speed do you actually need

  • Internet providers love selling faster speeds. Most households don't need gigabit connections.
  • For a single person streaming and browsing: 25-50 Mbps is sufficient. 4K streaming requires about 25 Mbps.
  • For multiple users: 50-100 Mbps handles most situations. Even with multiple streams working simultaneously, this range works well.
  • For gamers and remote workers: 100-200 Mbps provides headroom. Upload speed matters more than download for video calls.
  • Gigabit plans make sense for large households with many heavy users. For most people, paying for gigabit is paying for bragging rights.

5The best cheap internet providers in Canada

  • Independent providers typically offer the best value for price-conscious consumers. They purchase wholesale access and provide more transparent pricing.
  • oxio stands out for its online-first approach and consistent pricing. No promotional games; the signup price continues. Digital management eliminates phone queues.
  • TekSavvy pioneered independent ISP service since 1998. They're known for consumer advocacy and straightforward pricing.
  • Other independents worth considering: VMedia, Start.ca, Distributel, and CanNet. In Quebec, Fizz offers competitive digital-first pricing.
  • For most urban Canadians, oxio or TekSavvy represent strong starting points.

6How to switch providers without hassle

  • Switching internet providers is easier than expected. Canadian regulations protect consumers during the switch.
  • First, check your contract status. Calculate whether switching savings outweigh any early termination fee.
  • Second, verify service availability at your address. Use the new provider's address checker during signup.
  • Third, coordinate timing carefully. New providers typically handle the transfer. Avoid scheduling during critical work periods.
  • Fourth, return old equipment promptly. Keep tracking information. Unreturned equipment charges can be substantial.
  • Don't be pressured by retention offers. They often come with new contract terms. Switching to consistent pricing eliminates the negotiation cycle.

7Avoiding common traps

  • Promotional pricing expiration catches many consumers. Set calendar reminders and plan your next move before promotions end.
  • Bundle 'savings' often aren't. Calculate unbundled costs versus getting each service from the best provider.
  • Contract lock-in restricts your options. Flexible terms let you leave if better options emerge.
  • Equipment ownership versus rental matters long-term. Buying your own modem eliminates monthly fees where permitted.

8The bottom line on cheap internet in Canada

  • Finding cheap internet requires looking past advertised prices. Independent providers like oxio typically offer better value.
  • Start by determining your actual speed needs. Most people need less than they think.
  • Compare total monthly costs over 24 months. Include equipment and post-promotional pricing.
  • The cheapest option isn't always the best value. A slightly more expensive provider with honest pricing may save you time and frustration.

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Before you switch checklist

  • Check if your current contract has an end date or cancellation fee
  • Note when your current billing cycle ends
  • Confirm oxio availability at your address
  • Review the total monthly cost including taxes and fees
  • Understand equipment requirements (modem, router)
  • Plan for potential service gap during transition

Frequently Asked Questions

The cheapest option depends on your location and needs. Independent providers like oxio and TekSavvy typically offer better value than incumbents. Compare total costs over 24 months, including equipment and post-promotional pricing.