Is oxio's speed the same as Shaw's?

When oxio delivers service over Shaw's cable infrastructure, the available speed tiers are determined by the network capacity at your specific address, not by whether you are an oxio or Shaw customer. Both providers operate on the same physical plant, so comparable speed tiers are generally available to residents in the same neighbourhood. The best approach is to confirm availability at your specific address through oxio's signup process, which will show the exact plans and speeds accessible at your location.

What happens now that Rogers owns Shaw?

The Shaw brand continues operating in Western Canada under Rogers Communications ownership following the 2023 merger. oxio's wholesale access to Shaw's cable network is protected and regulated by the CRTC, ensuring that independent providers can continue offering competitive service on that infrastructure. For consumers, choosing oxio provides a degree of insulation from any service or pricing changes Rogers might introduce to the Shaw brand over time.

Can I keep my Shaw email if I switch to oxio?

Shaw email addresses are tied directly to your active Shaw internet subscription and will be discontinued when you cancel service with them. Before switching, it is strongly advisable to migrate important communications to a provider-independent email service such as Gmail or Outlook, which you retain regardless of which internet provider you use. This transition is worth completing regardless of whether you move to oxio specifically, since relying on an ISP-provided email address is a long-term vulnerability whenever you decide to switch providers.

Does Shaw have faster fibre options?

Shaw offers some fibre-to-the-node and fibre-extended services in select areas of Western Canada, with speeds that vary significantly by location. oxio's availability for top-tier speeds depends on the wholesale access terms in place at your specific address, which means not every Shaw speed tier may be accessible through oxio at every location. Checking both providers' availability tools at your address is the most accurate way to compare the maximum speeds and plan options each can deliver to you.

How do I switch from Shaw to oxio in Western Canada?

Switching starts with signing up on oxio's website, where your address is verified during the process to confirm service is available in your area. oxio ships the eero 6 router and modem kit to you at no charge, and once installation is complete and your connection is active, you contact Shaw to cancel your existing service. Because oxio operates month-to-month without contracts, there is no lock-in on the oxio side; the timing of your Shaw cancellation is the main thing to coordinate to avoid overlapping bills or gaps in connectivity.

oxio vs Shaw: Compare Cable Internet Options in Western Canada

The bottom line

oxio is best if

✓ Customers who want Shaw's network reliability without Shaw's pricing games
✓ Those seeking no-contract flexibility in Western Canada
✓ Users comfortable with digital-first service and no phone support
✓ Anyone frustrated by post-promotional price increases

Shaw is best if

• Customers wanting bundles with Shaw Mobile or TV services
• Those who prefer phone support and retail store access
• Households needing Shaw-specific infrastructure where oxio isn't available

★Why oxio makes sense for Shaw territory residents

Here is the reality: if you are in BC, Alberta, Saskatchewan, or Manitoba, oxio often delivers your internet over the exact same Shaw cables. You get Shaw's network reliability with oxio's pricing model and customer experience.

No more watching your bill jump when the promotional period ends. No more calling retentions to negotiate keeping your current rate. No more monthly equipment rental fees eating into your budget.

Shaw's network is excellent. Their business model is typical Big Telecom. oxio gives you the former without the latter.

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Shaw built its reputation as Western Canada's dominant cable internet provider across BC, Alberta, Saskatchewan, and Manitoba, and the brand continues operating those networks after Rogers completed the acquisition in 2023. What most subscribers do not realize is that oxio often delivers service over those exact same Shaw cables as a wholesale provider. You get the same network reliability you expect from Shaw, paired with oxio's transparent pricing, no-contract terms, and included eero router instead of a monthly rental fee.

Topic	oxio	Shaw
Network and infrastructure	In Western Canada, oxio typically operates on Shaw's cable network as a wholesale provider. Same physical lines, same reliability.	Shaw owns and operates extensive cable infrastructure across BC, Alberta, Saskatchewan, and Manitoba. Now part of Rogers.
Pricing approach	Consistent, transparent pricing. No promotional rates that expire and balloon your bill.	Shaw relies on promotional pricing that increases substantially after 12-24 months. Budget accordingly for the real ongoing cost.
Contracts and commitment	Flexible, no-contract service. Leave when you want without early termination penalties.	Shaw often ties promotional pricing to commitment periods. Breaking these early triggers fees.
Equipment	Includes the eero 6 mesh router at no additional monthly cost. Quality hardware, yours to use.	Shaw charges monthly equipment rental fees that add up over time. You can buy your own modem in some cases.
Customer support	Digital-first support via SMS and email. No phone option, but also no phone queues.	Shaw offers phone support and retail locations. However, wait times and sales pressure during calls are common complaints.
Bundling	Internet only. No TV or mobile bundles.	Shaw offers bundles with Shaw Mobile and Optik TV. Bundles can provide value but create switching friction.

Before you switch checklist

Check if your current contract has an end date or cancellation fee
Note when your current billing cycle ends
Confirm oxio availability at your address
Review the total monthly cost including taxes and fees
Understand equipment requirements (modem, router)
Plan for potential service gap during transition

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Frequently Asked Questions

In Western Canada, oxio typically operates on Shaw's cable infrastructure as a wholesale provider under CRTC-regulated access rules. This means the physical cables delivering your internet are the same Shaw cables used by Shaw's own retail customers in BC, Alberta, Saskatchewan, and Manitoba. The difference is entirely in the billing relationship, pricing structure, and customer service model you deal with, not in the underlying network quality or reliability.

Last reviewed: April 2026

The bottom line

oxio is best if

Shaw is best if

★Why oxio makes sense for Shaw territory residents

Before you switch checklist

Frequently Asked Questions

→Compare providers

→Western Canada locations

→Consumer resources