The bottom line
oxio is best if
- ✓ Quebec consumers who want predictable pricing without seasonal promotions
- ✓ Renters and students who need flexible, commitment-free service
- ✓ Francophones comfortable with online French-language service
- ✓ Anyone tired of the Videotron promotional cycle and retention calls
Videotron is best if
- • Customers who want Videotron's specific cable infrastructure where it's superior
- • Those who want to bundle internet with Videotron mobile and TV
- • Households that strongly prefer Videotron's local Quebec presence
★Why oxio often makes more sense for Quebecers
Videotron's Quebec heritage and cultural connection are genuine. But regional identity shouldn't mean overpaying for internet service or accepting promotional tactics that treat you as someone to be managed rather than served.
oxio brings competition to Quebec's market with transparent pricing and modern service. You get full French-language digital service without the phone queues and upselling that characterise traditional telecom interactions.
For Montreal renters moving frequently, Laval families watching budgets, or Quebec City students needing flexibility, oxio's approach often delivers better value. You keep your Quebec identity while demanding fair treatment from your internet provider.
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Videotron is Quebec's largest cable company, offering internet, TV, and mobile services across the province. As part of Quebecor, Videotron has deep roots in Quebec culture and significant infrastructure investment. But regional loyalty shouldn't mean accepting poor value. Here's how Videotron compares to oxio, and why oxio often delivers better results for Quebec consumers who shop carefully.
| Topic | oxio | Videotron |
|---|---|---|
| Pricing transparency | oxio offers consistent pricing without the promotional games common in Quebec's telecom market. The price you see is typically what you pay ongoing. | Videotron uses aggressive promotional pricing, often tied to Black Friday, back-to-school, and other seasonal campaigns. Prices rise significantly after promotions end. |
| Contracts and flexibility | oxio's philosophy prioritises flexible terms without multi-year commitments. Check specific details for your plan. | Videotron often requires commitment periods for the best promotional pricing. Early termination can trigger fees. |
| Customer service | oxio's online-first model works seamlessly in French. Account management happens digitally without phone queues. | Videotron offers phone, chat, and retail locations across Quebec. Service quality varies; wait times and upselling remain common complaints. |
| Equipment | oxio aims for transparency about equipment. Verify specific terms during signup. | Videotron includes equipment but may charge rental fees. Their proprietary Helix platform is feature-rich but creates lock-in. |
| Switching and cancellation | oxio's flexible model makes switching straightforward when your needs change. | Videotron's promotional structures and commitment periods create switching friction. Retention efforts can be aggressive. |
| Quebec presence | oxio operates across Canada but serves Quebec meaningfully, with full French-language support. | Videotron is deeply rooted in Quebec culture with local retail presence and French-first service. |
Before you switch checklist
- Check if your current contract has an end date or cancellation fee
- Note when your current billing cycle ends
- Confirm oxio availability at your address
- Review the total monthly cost including taxes and fees
- Understand equipment requirements (modem, router)
- Plan for potential service gap during transition
Referral Code
R99URP9