The bottom line
oxio is best if
- ✓ Customers who want Shaw's network reliability without Shaw's pricing games
- ✓ Those seeking no-contract flexibility in Western Canada
- ✓ Users comfortable with digital-first service and no phone support
- ✓ Anyone frustrated by post-promotional price increases
Shaw is best if
- • Customers wanting bundles with Shaw Mobile or TV services
- • Those who prefer phone support and retail store access
- • Households needing Shaw-specific infrastructure where oxio isn't available
★Why oxio makes sense for Shaw territory residents
Here's the reality: if you're in BC, Alberta, Saskatchewan, or Manitoba, oxio often delivers your internet over the exact same Shaw cables. You get Shaw's network reliability with oxio's pricing model and customer experience.
No more watching your bill jump $30/month when the promotional period ends. No more calling retentions to negotiate keeping your current rate. No more monthly equipment rental fees eating into your budget.
Independent website. Not endorsed by or affiliated with oxio. Personal referral code disclosure applies.
Shaw has been a Western Canadian telecom institution for decades, now operating under Rogers ownership following the 2023 merger. In many areas, oxio actually uses Shaw's cable infrastructure to deliver service. So you're comparing the same network, but very different customer experiences and pricing approaches.
| Topic | oxio | Shaw |
|---|---|---|
| Network and infrastructure | In Western Canada, oxio typically operates on Shaw's cable network as a wholesale provider. Same physical lines, same reliability. | Shaw owns and operates extensive cable infrastructure across BC, Alberta, Saskatchewan, and Manitoba. Now part of Rogers. |
| Pricing approach | Consistent, transparent pricing. No promotional rates that expire and balloon your bill. | Shaw relies on promotional pricing that increases substantially after 12-24 months. Budget accordingly for the real ongoing cost. |
| Contracts and commitment | Flexible, no-contract service. Leave when you want without early termination penalties. | Shaw often ties promotional pricing to commitment periods. Breaking these early triggers fees. |
| Equipment | Includes the eero 6 mesh router at no additional monthly cost. Quality hardware, yours to use. | Shaw charges monthly equipment rental fees that add up over time. You can buy your own modem in some cases. |
| Customer support | Digital-first support via SMS and email. No phone option, but also no phone queues. | Shaw offers phone support and retail locations. However, wait times and sales pressure during calls are common complaints. |
| Bundling | Internet only. No TV or mobile bundles. | Shaw offers bundles with Shaw Mobile and Optik TV. Bundles can provide value but create switching friction. |
Before you switch checklist
- Check if your current contract has an end date or cancellation fee
- Note when your current billing cycle ends
- Confirm oxio availability at your address
- Review the total monthly cost including taxes and fees
- Understand equipment requirements (modem, router)
- Plan for potential service gap during transition
Referral Code
R99URP9
Frequently Asked Questions
In Western Canada (BC, Alberta, Saskatchewan, Manitoba), oxio typically operates on Shaw's cable infrastructure as a wholesale provider. Same physical network, different company.