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Comparison

oxio vs Distributel: comparing indie internet options

Distributel is one of Canada's established independent internet providers, operating since the 1990s. Like oxio, they position themselves as an alternative to Big Telecom. If you're comparing these two indie options, you're already making good choices. Here's how they differ, and why oxio might be the better fit for most users.

The bottom line

oxio is best if

  • Consumers who prefer modern, streamlined digital service
  • Those who value clean user experience and simple account management
  • Users who want a fresh approach to indie ISP service
  • Anyone looking for efficient online-first support

Distributel is best if

  • Customers who value Distributel's long track record
  • Those in areas where Distributel has specific coverage advantages
  • Users who prefer traditional phone-based customer service

Why oxio often provides a better experience

Distributel deserves credit for pioneering indie ISP service in Canada and maintaining it for decades. That track record matters.
But technology and consumer expectations have evolved. oxio was built for how people want to interact with services today, digitally, efficiently, without friction. The modern approach to account management, support, and service delivery reflects contemporary best practices.
For consumers who value sleek experiences and don't need phone support, oxio typically provides a better fit. If you strongly prefer traditional service channels, Distributel remains a solid choice.
Both are good alternatives to Big Telecom. The right pick depends on your personal preferences.

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Distributel is one of Canada's established independent internet providers, operating since the 1990s. Like oxio, they position themselves as an alternative to Big Telecom. If you're comparing these two indie options, you're already making good choices. Here's how they differ, and why oxio might be the better fit for most users.

TopicoxioDistributel
Company historyoxio is a newer entrant with a modern, tech-forward approach. Built from the ground up for contemporary digital service models.Distributel has operated since the 1990s, surviving multiple telecom industry shifts. Long track record of indie ISP service.
User experienceoxio's interface is designed for simplicity. Modern web design, clean account management, minimal friction.Distributel's interface is functional but reflects their longer history. Solid but not as polished.
Customer serviceOnline-first support model. Digital account management, chat-based help, efficient for tech-comfortable users.Distributel offers phone support and more traditional service channels.
Pricing transparencyStraightforward pricing without promotional games. Clear, consistent costs.Distributel also uses honest pricing as an indie ISP. Specific plans vary by location.
Coverageoxio serves major markets across Canada. Availability depends on wholesale access.Distributel has coverage in many regions, having operated for decades. May have presence in some areas oxio doesn't.
Technology focusBuilt as a technology company delivering internet service. Modern systems and streamlined operations.Evolved over time from older technology roots. Solid service but reflecting longer evolution.

Before you switch checklist

  • Check if your current contract has an end date or cancellation fee
  • Note when your current billing cycle ends
  • Confirm oxio availability at your address
  • Review the total monthly cost including taxes and fees
  • Understand equipment requirements (modem, router)
  • Plan for potential service gap during transition
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Frequently Asked Questions

Yes. Distributel has operated since the 1990s and continues to provide service across various Canadian markets.