Which is more affordable?

Comparing costs between oxio and VMedia is most accurate at the internet-only tier, since adding TV or phone with VMedia changes the calculation significantly. At equivalent internet speed tiers, the headline monthly rates are sometimes similar, but VMedia typically charges a modem rental fee that adds to your effective monthly cost, while oxio includes the eero 6 router and modem at no additional monthly charge. Factoring in equipment costs, oxio can be more cost-effective for customers who only need internet and prefer to keep their monthly expenses straightforward and predictable.

Should I bundle with VMedia or use separate providers?

Bundling with VMedia makes financial sense only if the combined cost of their internet, TV, and phone package is lower than buying each service separately from specialized providers. In practice, customers who use streaming services like Crave, Netflix, and live sports apps instead of a traditional TV package often find that an internet-only plan from a focused provider costs less than a bundle. If streaming has already replaced your cable TV and you carry mobile data for phone service, pricing out oxio for internet combined with your existing streaming subscriptions is worth doing before committing to a VMedia bundle.

Is oxio available where VMedia is?

Both oxio and VMedia primarily serve Ontario and parts of Quebec using wholesale access on cable networks owned by the major incumbent carriers. Coverage at a specific address depends on which wholesale network is available at that location and whether the provider has provisioned service on that street. The most reliable way to confirm availability for either provider is to enter your address in their online signup tools, since provisioning can vary significantly between streets even within the same postal code.

Which has better customer service?

oxio's support operates through digital channels including online chat and SMS, which means no phone queues and generally quick response times for customers comfortable with text-based communication. VMedia offers both phone support and online channels, which is useful for customers who prefer speaking with an agent directly, particularly for TV and phone troubleshooting that can be more complex than internet-only issues. Because oxio supports only one product line, their support agents develop deeper internet-specific expertise compared to a team that also handles IPTV and home phone service across multiple customer bases.

Can I switch from VMedia to oxio?

Switching from VMedia to oxio is a straightforward process that does not require the two providers to coordinate directly. After signing up with oxio and receiving the eero router and modem in the mail, you activate the connection at your address and then contact VMedia to cancel your internet service on your preferred end date. Before finalizing the switch, review your VMedia account terms for any equipment rental return requirements, since VMedia may request return of their modem within a specific window after cancellation.

Does VMedia include a modem or router?

VMedia typically provides internet modems or gateways to customers through a monthly rental arrangement rather than including hardware in the service price. The rental fee adds a few dollars per month to the advertised plan rate, which is worth accounting for when comparing prices with providers that include hardware at no additional charge. oxio includes the Amazon eero 6 mesh router and modem with every plan at no extra monthly cost, which eliminates the rental line item and keeps your monthly bill the same from signup to cancellation.

What is VMedia's coverage area?

VMedia primarily serves customers in Ontario and parts of Quebec using wholesale cable access on the Rogers and Bell networks depending on the address. Their internet service footprint is focused on major metropolitan areas in those provinces, including Toronto, Ottawa, and surrounding regions where the underlying cable infrastructure supports their wholesale agreements. oxio serves a similar geographic area in Ontario and Quebec, with additional coverage in British Columbia, Alberta, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Newfoundland, and Prince Edward Island.

oxio vs VMedia: Which Indie ISP Is Right for You?

The bottom line

oxio is best if

✓ Consumers who want streamlined, internet-focused service
✓ Those who value modern digital account management
✓ Users who don't need TV or phone bundled with internet
✓ Anyone looking for the cleanest, simplest indie ISP experience

VMedia is best if

• Customers who want internet, TV, and phone from one indie provider
• Those who value VMedia's multi-service offerings
• Users in areas where VMedia has coverage advantages

★Why oxio often wins for internet service

VMedia's bundling capability is its main differentiator: they offer internet, TV through IPTV, and home phone from a single provider, which appeals to customers who prefer one bill. For those who have already cut the cord and use streaming services for television, that bundling advantage does not apply.

oxio includes the Amazon eero 6 mesh router and modem as part of every plan, with no monthly rental fees. VMedia typically charges a modem rental fee each month, which adds to the effective cost of internet service even when headline prices appear comparable. Over twelve months, that rental fee represents a measurable difference in total cost.

The other meaningful difference is operational focus. oxio's entire technology stack and support model is built around a single product: home internet. This concentration tends to produce a cleaner account portal, faster support response times, and fewer compatibility issues compared to an ISP managing three separate service lines simultaneously.

Independent website. Not endorsed by or affiliated with oxio. Personal referral code disclosure applies.

VMedia is a Toronto-based independent ISP offering internet, TV, and phone services. Like oxio, they position themselves as an alternative to Big Telecom's incumbent pricing and practices. If you're comparing these two options, you're shopping smart. Here's how they differ, and why oxio might be the better choice for many consumers.

Topic	oxio	Vmedia
Service focus	oxio focuses specifically on home internet. This concentration means all attention goes to making that one service excellent.	VMedia offers internet, TV, and phone services. More breadth, but potentially less depth in any single area.
Included equipment	oxio includes the Amazon eero 6 mesh router and modem with every plan at no additional monthly charge. Setup is self-serve and typically takes under fifteen minutes.	VMedia typically provides a modem or gateway through a monthly rental arrangement. The rental fee adds to the advertised plan rate and is billed every month.
User experience	Modern, streamlined interface designed for simplicity. Account management is clean and efficient.	VMedia's interface handles multiple services. Functional but reflecting the complexity of multiple products.
Customer service	Online-first support model via chat and SMS. Fast responses with no phone queues for customers comfortable with digital channels.	VMedia offers phone and online support. Traditional channels available, which can be useful for TV and phone troubleshooting.
Pricing	Transparent, consistent pricing for internet service with no promotional periods that expire. The rate on day one is the rate on month twelve.	VMedia uses competitive pricing across their services. Bundle options available.
Bundling	Internet only. Choose best-in-class for other services separately.	VMedia can bundle internet, TV, and phone. Convenient if you want one provider for everything.

Before you switch checklist

Check if your current contract has an end date or cancellation fee
Note when your current billing cycle ends
Confirm oxio availability at your address
Review the total monthly cost including taxes and fees
Understand equipment requirements (modem, router)
Plan for potential service gap during transition

Referral Code

R78AEQX

Get 1 Free Month

Frequently Asked Questions

VMedia provides IPTV service alongside their internet and home phone plans, delivering live channels and on-demand content through an internet connection rather than a traditional cable box. Their TV packages are available in Ontario and select markets, covering a range of Canadian and international channels across different tiers and price points. oxio does not offer any TV or phone service; oxio focuses entirely on home internet, so customers who want television alongside internet access will need to use a streaming service or a separate TV provider.

Last reviewed: May 2026

The bottom line

oxio is best if

VMedia is best if

★Why oxio often wins for internet service

Before you switch checklist

Frequently Asked Questions

→Compare providers

→Popular locations

→Internet guides

→Consumer resources