Does oxio do credit checks?

Yes, a soft credit check (Equifax) is performed to prevent fraud and secure the equipment. It does not impact your credit score. Getus may also require checks for term contracts.

What happens if I move with Getus?

If you are in a contract, you have to move the service with you or pay the penalty. With oxio, moving is free and easy, and if oxio can't service your new home, you can cancel for free.

Are the speeds the same?

Yes. Both providers sell access to the same major cable networks. A 75 Mbps plan is 75 Mbps.

Is Getus available in Ontario?

Getus has expanded, but has strong roots in Western Canada. oxio is available in both East and West (ON, QC, MB, SK, AB, BC).

oxio vs Getus: Contract Terms & Service Reviews

The bottom line

oxio is best if

✓ Renters and students who need total flexibility
✓ Users who refuse to pay cancellation fees
✓ Customers who want a premium eero router included free
✓ Anyone who wants the same low price without a term agreement

Getus is best if

• Homeowners willing to sign a 2-year contract for a slightly lower monthly rate
• Users who prefer a traditional term-based agreement
• Customers looking for specific Western Canada promotions

★Freedom is better

Contracts made sense when ISPs had to spend thousands wiring your house. Today, switching is just a software change. There is no reason to lock yourself in for 2 years just to get a fair price.

oxio gives you the 'contract price' without the contract. oxio proves its value every month. If service stops being good, you can leave. That keeps oxio honest and keeps your internet experience stress-free.

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Topic	oxio	Getus
Contracts	Strictly no contracts. Every plan is month-to-month. You can leave tomorrow.	Getus offers 'No Term' options at regular price, but their best advertised rates often require a 1 or 2-year Value Agreement.
Cancellation fees	$0. Always. oxio doesn't penalize you for leaving.	If you sign a Getus term agreement and leave early, you may be charged an Early Cancellation Fee (often pro-rated).
Equipment	oxio includes the eero 6 router and modem for free. No rental fees, no purchase required.	Getus equipment policies vary by plan. Some term plans include rental, others might require purchase or a monthly fee.
Transparency	One price. It includes everything. It doesn't go up after 12 months.	Term-based pricing means you need to watch your bill when the contract ends to see if the rate jumps back to 'regular price'.

Before you switch checklist

Check if your current contract has an end date or cancellation fee
Note when your current billing cycle ends
Confirm oxio availability at your address
Review the total monthly cost including taxes and fees
Understand equipment requirements (modem, router)
Plan for potential service gap during transition

Referral Code

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Frequently Asked Questions

Only if you compare their 2-year term price to standard rates. When you factor in the flexibility and included hardware of oxio, oxio is often better value over time.

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Last reviewed: January 2026