The bottom line
oxio is best if
- ✓ Users who want a dedicated internet provider without mobile phone ties
- ✓ Those who value a fully digital, online-first support experience
- ✓ Households needing consistent wired performance across a wide range of locations
- ✓ Customers who prefer no activation or setup fees
Freedom Mobile is best if
- • Existing Freedom Mobile customers looking for bundle discounts
- • Users who prefer visiting a physical store for support
- • Households within Freedom's specific cable footprints
★Why oxio stands out
While Freedom Mobile aggressively targets bundle seekers, oxio remains a specialist. We focus entirely on delivering a great home internet experience without the complexity of mobile contracts or multi-service discounts.
oxio's strength lies in its simplicity: a fair price for everyone, not just those with a specific phone plan. Our sustainable pricing model means we don't rely on deep 'new customer' discounts that vanish after 12 months. We believe internet should be a utility you set and forget, confident that you're getting fair value every single month.
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| Topic | oxio | Freedom-mobile |
|---|---|---|
| Bundling requirements | oxio is internet-only. The price you see is the price you get, regardless of which mobile carrier you use. You don't need to switch your phone plan to get a fair internet rate. | Freedom Mobile often reserves its best internet pricing for customers who also have a mobile line with them. Without a mobile plan, the value proposition may decrease. |
| Customer support | oxio provides a modern, online-first support system via chat, email, and SMS. It's designed for quick, digital resolution without sitting on hold. | Freedom offers support via phone, WhatsApp, and physical retail locations. Since the Videotron acquisition, some users have reported mixed support experiences during the transition. |
| Equipment and setup | oxio includes a high-quality router (typically Eero 6) and modem rental in the monthly price, with free shipping and no setup fees. | Freedom Mobile also typically includes a router rental (often Eero) but check for any activation fees or shipping costs that might apply depending on the promotion. |
| Network reach | oxio operates on multiple wholesale networks (Cogeco, Rogers, Shaw, Vidéotron) across several provinces, giving it a broad footprint. | Freedom's home internet availability is more geographically limited, often tied to specific cable footprints where they have wholesale access arrangements. |
Before you switch checklist
- Check if your current contract has an end date or cancellation fee
- Note when your current billing cycle ends
- Confirm oxio availability at your address
- Review the total monthly cost including taxes and fees
- Understand equipment requirements (modem, router)
- Plan for potential service gap during transition
Referral Code
RRWSBHP
Frequently Asked Questions
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Last reviewed: January 2026