The bottom line
oxio is best if
- ✓ Customers outside Quebec who need broader Canadian coverage
- ✓ Those who prefer included hardware (eero 6 router) with no rental fees
- ✓ Users who value SMS/email support over community-based help
- ✓ Anyone wanting truly independent service not tied to a Big Telecom parent
Fizz is best if
- • Quebec residents who want to bundle mobile and internet
- • Those who enjoy gamified rewards and referral perks
- • Users comfortable with community forums for support
- • Customers who prefer Videotron's fibre infrastructure
★Why oxio often makes more sense
Fizz deserves credit for pushing the digital-first model in Quebec. They've proven that Canadians want simple, app-based internet management. But there are meaningful differences.
oxio is genuinely independent, not a digital facade for an incumbent. This matters when company priorities are set. oxio's included eero 6 router is excellent hardware with no hidden costs. And oxio's direct support means you're talking to their team, not hoping someone in a community forum has the answer.
Independent website. Not endorsed by or affiliated with oxio. Personal referral code disclosure applies.
Fizz is a digital-first provider owned by Videotron, offering internet and mobile services primarily in Quebec and parts of Eastern Ontario. Like oxio, Fizz rejects traditional telecom tactics in favor of app-based management and transparent pricing. If you're comparing these two modern alternatives, here's what you need to know.
| Topic | oxio | Fizz |
|---|---|---|
| Company ownership | oxio operates as a truly independent provider. No Big Telecom parent company means decisions are made for customers, not shareholders of legacy carriers. | Fizz is owned by Videotron, which is part of Quebecor. While Fizz operates independently within that structure, ultimate decisions flow to a traditional telecom company. |
| Service area | oxio serves customers across Canada wherever wholesale access is available, from BC to the Maritimes. | Fizz is available primarily in Quebec and parts of Eastern Ontario (Ottawa-Gatineau corridor). No service outside these regions. |
| Pricing model | Straightforward monthly pricing with no promotional gimmicks. What you sign up for is what you pay. | Fizz uses a perks system where loyalty earns data bonuses and discounts. Pricing can feel complex with various add-ons and rewards. |
| Equipment | Includes the eero 6 mesh router at no additional cost. Quality hardware, no rental fees. | Equipment options vary. Some plans include hardware, others require purchase or rental. |
| Customer support | Digital-first via SMS and email. Direct support from oxio team members. | Fizz uses a community-based support model where other customers answer questions. Official support is limited. |
| Bundling options | Internet-focused. No mobile bundles available. | Fizz offers mobile plans that can be combined with internet for potential savings. |
Before you switch checklist
- Check if your current contract has an end date or cancellation fee
- Note when your current billing cycle ends
- Confirm oxio availability at your address
- Review the total monthly cost including taxes and fees
- Understand equipment requirements (modem, router)
- Plan for potential service gap during transition
Referral Code
RRWSBHP
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Last reviewed: January 2026