The bottom line
oxio is best if
- ✓ Users who want a premium Wi-Fi 6 router (eero 6) included free
- ✓ Customers looking for a fully digital support experience
- ✓ Households wanting guaranteed zero activation/shipping fees
- ✓ Those needing service across multiple provinces (national reach)
Eyesurf is best if
- • Users who prefer a smaller, more localized provider vibe
- • Customers who already own their own compatible hardware
- • Those looking for specific local promotions in Ontario
★The hardware difference
In 2024, 'internet' is synonymous with 'Wi-Fi'. If your router is mediocre, your gigabit connection feels slow.
oxio invests in your experience by giving you an eero 6 router for free. It handles dozens of devices, manages updates automatically, and covers your home in reliable signal. Eyesurf offers a solid connection, but oxio offers a managed Wi-Fi experience that solves the #1 complaint people have about internet: 'Why is the Wi-Fi bad in my bedroom?'
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| Topic | oxio | Eyesurf |
|---|---|---|
| Router hardware | oxio includes the Amazon eero 6 with every plan. It's an expensive piece of kit that ensures your Wi-Fi is fast and manageable via an app. | Eyesurf typically provides a basic modem/router. It gets the job done, but it lacks the advanced mesh capabilities and app control of the eero system. |
| Setup fees | Zero. oxio covers shipping, activation, and the equipment. You pay for the internet, not the setup. | Eyesurf is generally good about fees, but check for any shipping charges or modem purchase requirements depending on the plan. |
| Support availability | oxio offers extended support hours via SMS, chat, and email, 7 days a week. oxio is built for asynchronous communication. | Eyesurf is a smaller operation. Support is personal but hours might be more limited compared to oxio's national team. |
| Service reach | Available in QC, ON, MB, SK, AB, and BC. If you move provinces, you can likely take oxio with you. | Eyesurf is primarily focused on Ontario. Great for locals, but harder to keep if you relocate out of province. |
Before you switch checklist
- Check if your current contract has an end date or cancellation fee
- Note when your current billing cycle ends
- Confirm oxio availability at your address
- Review the total monthly cost including taxes and fees
- Understand equipment requirements (modem, router)
- Plan for potential service gap during transition
Referral Code
RRWSBHP
→Ontario options
Last reviewed: January 2026