The bottom line
oxio is best if
- ✓ Users who want a polished, digital-first experience
- ✓ Those who value high-quality included Wi-Fi hardware (eero)
- ✓ Customers who want fast, friendly, English/French support
- ✓ Anyone needing a simple, transparent billing experience
Carry Telecom is best if
- • Shoppers looking for the absolute lowest base monthly price
- • Users comfortable troubleshooting their own router configuration
- • Customers willing to buy their own modem upfront
- • Those who don't mind a more 'no-frills' service interface
★Value is more than the price tag
CarryTel is a legitimate option if your only metric is the monthly bill. But internet is a utility you use every single day. oxio believes that saving $5 a month isn't worth it if the Wi-Fi drops, the router is confusing, or support is a headache. With oxio, the included eero router alone is a $100+ value that improves your daily connection, and the support team actually makes you feel heard.
Independent website. Not endorsed by or affiliated with oxio. Personal referral code disclosure applies.
Carry Telecom (CarryTel) is a well-known 'budget' reseller, frequently offering some of the lowest numerical prices in the market. oxio, while competitive, focuses on 'value', the combination of price, hardware, and support. The choice here is usually between saving the absolute maximum dollar amount versus having a smoother, more premium experience.
| Topic | oxio | Carrytel |
|---|---|---|
| Support Experience | Known for quick, friendly, and effective digital support (chat/email). The agents talk like humans, not scripts, and are empowered to solve problems. | CarryTel support is frequently cited in forums as functional but inconsistent, with language barriers or rigid scripts reported by some users. |
| Hardware | Includes the premium eero 6 mesh router for free. It just works, updates itself, and provides excellent coverage. | Often requires you to buy the modem upfront or rent it. The provided Wi-Fi units are basic models compared to the eero system. |
| Reseller Reliability | Strong reputation for stability and transparent communication during upstream outages. oxio admits when things break. | Generally reliability is good (as it uses incumbent lines), but communication during outages can be sparse or difficult to access. |
| Pricing Models | The price includes the modem and router. No hidden 'network access fees' or mandatory hardware purchases. | Advertised rates are low, but often exclude modem rental or require an upfront purchase. Read the total monthly cost carefully. |
| User Interface | oxio's customer portal is modern, mobile-friendly, and allows easy self-management of your account. | CarryTel's interface is functional but dated, reflecting a more traditional utility approach. |
| Installation | Offers free installation on most plans (transferred from incumbent), with very clear communication about dates and times. | Installation fees may apply depending on the specific promotion or plan selected. |
Before you switch checklist
- Check if your current contract has an end date or cancellation fee
- Note when your current billing cycle ends
- Confirm oxio availability at your address
- Review the total monthly cost including taxes and fees
- Understand equipment requirements (modem, router)
- Plan for potential service gap during transition
Referral Code
RRWSBHP
Frequently Asked Questions
They operate on razor-thin margins, often by minimising support costs and offering basic hardware. oxio invests more in the user experience and hardware.
→More comparisons
→Internet guides
→Consumer resources
Last reviewed: January 2026